3D Prints without Supports | Customer Service Isn’t a Cost | Slant Podcast Ep. 162
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In this episode of the Slant 3D Podcast, we look at new wave-based toolpaths that could make support-free 3D printed overhangs more practical, why slicers need to become smarter manufacturing tools, and how industrial robotics growth shows just how early modern automation still is.
Gabe also gives updates on SlantBox, Teleport, QC improvements, Portals, the Slant 3D API, Tangled, and OilStick. Portals is seeing more organic traffic, reviews are now active, advertising tools are coming, and the goal is to help sellers get their first sale within 7 days.
The main discussion breaks down why most companies think about customer service the wrong way. Instead of treating support, refunds, and returns as unexpected costs, Slant 3D treats customer service as part of the product itself.
00:00 Intro: Wave Overhangs, Robots, and Customer Service 00:25 Portals Sponsor Segment 01:22 Support-Free Overhangs with Wave Toolpaths 03:30 Why Arc Overhangs Still Have Limits 05:13 Machine Time vs Labor Cost 07:08 Why Slicers Need to Get Smarter 08:28 U.S. Robotics Installations Rebound 10:16 How Many Industrial Robots Exist 12:31 OilStick and Custom Automation 15:59 Why Manufacturing Still Has Massive Room to Grow 19:15 SlantBox, Teleport, and QC Updates 20:33 Portals Growth, Sales Goals, and Reviews 25:21 Tangled, OilStick, and Made in the USA Manufacturing 29:01 You Do Customer Service Wrong 31:21 Why Slant 3D Uses Instant Refunds 33:09 Customer Support as Part of the Product 36:26 Faster Printing Without Hurting the Customer 41:10 Why Returns Should Be Built Into the Business 44:54 One-Click Refunds and Better Support Systems 48:31 Final Thoughts on Customer Service
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About Slant 3D
🏭 High-Volume 3D Printing: Scalability Meets Flexibility Slant 3D's Giant 3D Print Farms that utilize 1000's of FDM 3D printers working 24/7 to offer limitless scalability and unparalleled flexibility. Whether it's 100 or 100,000 parts, our system can handle it reliably, while still allowing for real-time design updates, ensuring products evolve with the times. This adaptability is key in today's fast-paced world. We are one of the largest and most reliable 3d print services on the planet.
🌿 Sustainable Manufacturing: Eco-Friendly Efficiency Embrace a system that drastically reduces carbon emissions by eliminating carbon-intensive steps in the supply chain, such as global shipping and warehousing. Our approach minimizes this footprint, offering a more sustainable manufacturing option.
⚙️ Digital Warehouses: Parts On-Demand Think of print farms as a "Digital Warehouse", meaning we can store your parts digitally on a server rather than physically on a shelf. parts are available on-demand, reducing the need for extensive physical inventory.
Produced by Geometry Media #3DPrinting #Slant3D #SlantPodcast #AdditiveManufacturing #3DPrintFarm #PrintOnDemand #Manufacturing #Robotics #CustomerService #Portals #Teleport #TangledFilament #OilStick